Terms & Policies

Our goal is to make your laundry day easy, reliable, and stress-free. By using our services, you agree to the following terms so we can serve you smoothly and efficiently.

 Services

We offer mobile laundry services including wash, dry, fold/hang with free pickup & delivery within Joplin, MO.

 Pickup & Delivery

• Please have your laundry bagged and ready for pickup at your scheduled time.

• You don’t need to be home, just leave it outside in a safe and visible spot.

• Your clean laundry will be returned in clear, organized bags within 24–48 hours.

 Hanger Items

Place them in a separate bag and include the hangers, clearly mark the bag for “Hangers”. If hangers are not provided, items will be folded instead.

 Cancellations & Rescheduling

Please contact us at least 2 hours before your scheduled pickup to cancel or reschedule. Missed pickups may incur a small fee to cover travel time.

 Laundry Care & Liability

We do our best to care for your items like they are our own, however, we can’t be held responsible for damage due to:

• Improper care labels

• Manufacturer defects

• Items left in pockets (e.g., pens, makeup, gum)

Please make you separate or label any delicate or specialty items in advance.

Stain Treatment

If you have any items with stains that you would like us to treat, please put them in a Walmart bag (or similar) in the bag with your regular wash. We’ll do our best to remove the stains, but we can’t guarantee.

Payment

You will be invoiced after your laundry is processed and payment is due before or at the time of delivery. We accept credit cards, debit cards, and PayPal.

Right to Refuse

We reserve the right to refuse service if we encounter any unsafe laundry (e.g., pet or human waste, infestations, grease, smoke, etc.)

We can’t accept Items outside of our service scope such as rugs, dry clean only, cloth diapers, etc.

Let us take laundry off your to-do list with fresh, clean clothes delivered to your door, hassle free!